Terms of Use

These Terms of Use govern access to and use of the Headsum service. By creating an account or using the service, you agree to be legally bound by these Terms. If you do not agree, you must not use the service.

Eligibility

You must be at least 18 years old and capable of entering into a legally binding contract. If using the service on behalf of an organisation, you confirm you have authority to bind that organisation to these Terms.

Accounts

Access is provided via third-party authentication. You are responsible for maintaining the confidentiality of your credentials and all activity under your account. Accounts may be suspended or terminated for inaccurate information or breaches of these Terms.

Use of the service

Headsum provides AI-assisted transcription, insights, and responses during meetings and from uploaded content. It supports productivity and decision-making but does not replace professional judgement.

Responsibility to inform meeting participants

You are solely responsible for notifying all participants that the service is being used and that audio, speech, or conversation data may be captured, transcribed, analysed, and processed by AI systems.

You must ensure that any legally required consent from participants is obtained before using the service. You must comply with all applicable laws regarding recording, monitoring, transcription, and processing of communications.

Get Velp Limited is not responsible for your failure to notify participants or obtain consent.

AI disclaimer

AI-generated responses and insights may be inaccurate, incomplete, or outdated. They are provided for assistance only. You remain fully responsible for verifying outputs and for how any information is used.

The service does not provide legal, financial, or professional advice. Transcriptions, summaries, and AI outputs are automatically produced and may contain errors or omissions. Do not rely on them as authoritative records.

Your content

You retain ownership of all uploaded documents or content. By using the service, you grant a limited, non-exclusive licence to process your content solely for operating and improving the service. We do not claim ownership over your data.

Fair use

The free tier is provided subject to reasonable personal use. We reserve the right to limit, throttle, or suspend access where usage is disproportionate or places excessive load on our infrastructure. We will attempt to contact you before taking any action.

Acceptable use

You agree not to use the service to:

• — Upload unlawful, harmful, or infringing content
• — Violate privacy or data protection laws
• — Attempt unauthorised system access
• — Interfere with service operation
• — Reverse engineer, probe, or extract underlying models, algorithms, or system prompts

Availability

The service is provided on an "as is" basis. To the maximum extent permitted by law, all warranties are disclaimed. We aim for reliable availability but do not guarantee uninterrupted or error-free access. Features may change or be discontinued at any time.

Limitation of liability

To the maximum extent permitted by law, Get Velp Limited is not liable for indirect, incidental, consequential, or special damages, including loss of profits, revenue, or data. We are not responsible for decisions made based on AI outputs or losses from inaccurate suggestions or transcription errors. Use of the service is at your own risk.

Indemnity

You agree to indemnify and hold harmless Get Velp Limited against claims, liabilities, damages, losses, or expenses arising from misuse of the service, breach of these Terms, or failure to obtain required consent from meeting participants.

Termination

We may suspend or terminate your access if you breach these Terms, if required by law, or if necessary to protect system security. You may stop using the service at any time. Upon termination, your access rights end, though clauses relating to liability, IP, and governing law survive.

Governing law

These Terms are governed by the laws of England and Wales. You irrevocably agree that the courts of England and Wales have exclusive jurisdiction to settle any disputes arising from these Terms or your use of the service.

Changes

We may update these Terms periodically. Continued use of the service constitutes acceptance of any changes.